Privacy Policy

Scope

This policy applies to YouMe, including the Original landing page, private rooms, access-code flow, room game state, embedded mini games, YouMe Hosting dashboard and prompt screen, Mini event signup and messaging, support requests, and related Firebase-hosted pages.

Information we collect

• Room details such as room codes, host/guest roles, display names, join state, prompts, answers, ratings, notes, drawings, reactions, and session timestamps.
• Account and access details when a host signs in or redeems access, including email address, authentication state, access-code status, and purchase or discount metadata where applicable.
• Host-created event data, including session names, prompts, game configuration, invite links, access codes, timestamps, and event state.
• Mini player data needed to run live events, including display name, verified mobile number, consent choices, masked phone details, session participation, and message delivery status.
• Connection and technical data such as browser/device type, error logs, page performance, WebRTC signaling metadata, and IP-derived region needed for reliability and security.
• Support communications, including your email address and any information you include when contacting us.

How we use information

• Run private rooms, synchronize game state, deliver prompts, support mini-game intermissions, and reconnect players.
• Create, display, and manage host-led rooms, prompts, event screens, and Mini sessions.
• Send required transactional game texts, such as signup verification, start, partner switch, and final call notices, to Mini players who consented to session texts.
• Send promotional texts only when a player separately opts in.
• Authenticate hosts, manage access codes, prevent abuse, debug issues, and protect service reliability.
• Respond to support, privacy, legal, and account requests.
• Improve YouMe by reviewing aggregate reliability and feature-use patterns.

Sharing, storage, and retention

• We do not sell personal information and do not share it with third-party advertisers.
• We use service providers to operate YouMe, including Firebase/Google Cloud for hosting, authentication, databases, functions, and logs; Twilio for SMS, verification, and WebRTC network traversal credentials where enabled; and OpenAI only where a feature explicitly uses generated content.
• Production YouMe data is stored and processed through Firebase/Google Cloud infrastructure, including Cloud Firestore in the North America multi-region and Firebase Realtime Database in the United States.
• Room records, access records, host event records, and logs are retained while needed to operate the service, support users, comply with legal obligations, and maintain security.
• Raw Mini attendee phone records are designed to be kept for a limited period after signup; masked, hashed, consent, and delivery audit records may be retained longer for compliance, security, and dispute resolution.
• Access is limited to authorized YouMe maintainers and service providers who need it to operate, secure, or support YouMe.

Your choices

• You can leave rooms, stop creating rooms, and avoid sharing optional information in prompts or notes.
• Hosts can sign out, stop creating sessions, and request deletion or correction of hosting data tied to their account.
• Mini players can reply STOP to YouMe texts to opt out, START to opt back in, or HELP for support. Standard message and data rates may apply.
• Depending on where you live, you may have rights to access, correct, delete, or receive a copy of personal information.
• For privacy requests, email support@playYouMe.com.